3PL chains, like many other businesses, have been forced to adapt to new ways of life in an effort to remain nimble and customer-forward during the pandemic. 3PL, or third-party logistics, is when an organization uses a third-party business to outsource elements of warehousing, distribution, and fulfilling services. 3PL service providers are helping e-commerce customers adapt to the “new normal”. 3PL offers a wide range of shipping and service solutions for supply chain needs. At Trekka Logistics, we work with a variety of businesses both large and small scale.
COVID-19 has pushed many suppliers to outsource their order fulfillment needs to 3PL companies, such as Trekka Logistics. For example, many grocery stores have paired with 3PL companies to gain access to products for delivery to consumers. 3PL companies can help with technology, locations, efficiency and speed, transportation and shipping costs, and flexibility by assisting companies with the massive increase of online orders.
With these new changes brings a shift of focus to managing inventory. 3PL service providers have adapted by implementing new internal measures in order to adhere to COVID-19 guidelines. Some of the new guidelines include:
- Maintaining social distancing
- Adhering to strict disinfection of facilities and trucks
- Having workers wear face mask and gloves
- Develop a contingency plan to sustain business
During COVID, 3PL’s need to:
- Communicate with clients
- Ensure essential products will be delivered to customers
- Carefully monitor inventory
It is important to keep in mind that each customer’s 3PL needs can be unique and must be clearly communicated in order for the business to move accordingly. Communicating similar goals and working as a partnership allows all parties to achieve the desired success. Trekka Logistics will always communicate operational updates to clients. Above all, we will take any necessary steps to make changes to ensure safety and client satisfaction.